Haven Health - Urine Samples

Welcome to Haven Health -a part of Suffolk Primary Care

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Read the NHS advice about staying home, including how long to isolate for.

Use the NHS 111 online coronavirus service if:

you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Advice in other parts of the UK

For region specific information and advice in:

England visit nhs.uk
Wales visit phw.nhs.wales
Scotland visit nhsinform.scot
Northern Ireland visit HSC
Ireland visit HSE

Did you know that you can measure your own blood pressure and weight in our waiting room? No appointment needed. Why not give it a try?

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IMPORTANT INFORMATION FOR PATIENTS WHO BRING IN URINE SPECIMENS FOR TESTING

There has been important changes made to the way that the surgery now collects in Urine Samples for testing.

The decision to make these changes was made after analysing some recent research, which showed that the current system is not in keeping with the latest clinical evidence and practice.

In the future, we will now only accept Urine Specimens at reception which:

have been requested by a GP (we need to know who)
are accompanied by a completed Urine Sample Form (located at reception) which must be filled in by the patient

PATIENTS WITH URINARY TRACT (WATER) INFECTIONS

If you think that you are suffering from a Water Infection (UTI) please call the surgery as soon as possible and inform them of your syptoms.

The reception will then arrange for the Duty GP to call you on the same day.

The most common symptons of a Water Infection (UTI) include:

Pain when passing urine
Increased frequency of urination (going to the toilet more often)
Passing small amounts of urine, but still feeling the need to urinate
Appearance of blood in your urine
Pain below your 'Belly Button' or one sided pain in the mid back region

When the Duty Dr calls, they will discuss your syptoms and treat the condition as appropriate. In most cases, this will be a course of antibiotics (not always necessary) and you may be asked to drop off a urine sample, but not in all cases.

So, if you feel you have a Water Infection (UTI), please call up the surgery first and speak to the Duty DR. DO NOT bring down a urine sample unless you have been asked to by the Doctor!