| Sally Fairbanks
Practice Operations Manager
It is the role of the Practice Manager to ensure that the practice runs smoothly and to deal with any complaints about our service. You can arrange to see the practice manager by asking at reception or telephoning the surgery.
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Reception Team
We have 6 ladies on the reception desk. Di (Head Receptionist), Sheila, Amanda, Julia, Karen and Emma. All of our receptionists are well trained and experienced in dealing with patients. They understand the need for confidentiality and will always strive to make patients feel at ease. It is likely that most, if not all of your queries and concerns, can be resolved by them. Di and Sheila are both qualified Prescribing Clerks, so for any prescription queries you can speak to them. |
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Liz Livey Medical Secretary
It is Liz’s main role to manage the flow of referrals from the surgery to Hospitals and Clinics, which she does four days per week. She is also involved in various other administrative roles in the surgery. Liz has been with us for 22 years having originally been recruited and trained in a receptionist role; she is as a result an extremely experienced and knowledgeable member of staff. |
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