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What to Do In Time of Bereavement


Death is an inevitable fact of life. However, many of us never think about what we need to do until we are faced with the situation. It is at this time you need all the help and support possible to help you through the grieving process. We are available to give you advice and guidance; however, there are certain practical steps you might need to know about. These are things that you will have to do: 


If Death Occurs At Home: 

  • Telephone the doctor. They will visit to confirm death has taken place.
  • Contact the funeral director to inform them that their services will be required.
  • Collect the doctor's certificate from the surgery (you will be told when this will be available for collection). This will not be possible if it is necessary to involve the coroner.

If Death Occurs In Hospital: 

  • Contact the funeral directors to inform them that their services will be required.
  • Collect the doctor's certificate from the hospital.


  • Take the death certificate to the registrar's office for the area in which the death took place. You will also need to take the deceased's medical card if available.
  • Take the green form to the funeral directors who will take over complete responsibility for arranging the funeral.
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It is a legal requirement for a doctor to confirm that someone has passed away. There is no need to move the patient. If a doctor has recently seen the patient, a death certificate can normally be issued. However, in the event of an unexpected death, the doctor will need to notify the coroner.


For more information on what to do after a death (Citizen's Advice Bureau)  please follow this link: Bereavement


Or follow the link to the Suffolk Registration Service


For general counselling and support, you can contact:

Cruse Bereavement Care

Day by day helpline: 0844 477 9400 (Mon-Fri 9.30am-5.00pm)
Young person's freephone helpline: 0808 808 1677
E-mails: helpline@cruse.org.uk (helpline); info@rd4u.org.uk (young person's helpline); info@crusebereavementcare.org.uk (general)
Website: (New window) www.crusebereavementcare.org.uk

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